Terms of service

TERMS OF SERVICE

Last updated: September 22, 2026

Welcome to Everly Clean. The terms “we,” “us,” and “our” refer to Everly Clean. Everly Clean operates this online store and website, including the information, content, products, features, and services made available through the website.

Our store is powered by Shopify, which provides the ecommerce platform that allows us to offer products and services to you.

By visiting our website, purchasing a product, or otherwise using our services, you agree to these Terms of Service. Please read them carefully before using our website.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state or place of residence or have permission from a parent or legal guardian.

You may not use our products or website for any illegal or unauthorized purpose.

You must not transmit viruses, malicious code, or anything designed to interfere with the operation or security of the website.

2. Products and Services

Everly Clean offers a selection of products intended to make everyday cleaning and household tasks easier.

Some products may be sourced, processed, shipped, or fulfilled by third-party suppliers and fulfillment partners, including Zendrop.

We make reasonable efforts to display product descriptions, images, colors, specifications, prices, and availability accurately. However, differences in device displays, supplier information, product updates, or manufacturing changes may result in minor variations.

We reserve the right to modify or discontinue products at any time.

3. Orders

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraud, pricing errors, inventory problems, payment issues, or inaccurate customer information.

If we cancel an order after payment has been received, the appropriate refund will be issued to the original payment method.

Customers are responsible for providing accurate billing, shipping, email, and contact information when placing an order.

4. Pricing and Payment

Prices shown on our website are listed in the applicable currency displayed at checkout.

Prices, promotions, discounts, and product availability may change without notice.

Applicable taxes, shipping charges, or other fees will be shown at checkout when required.

Payment is processed through Shopify and supported third-party payment providers. Everly Clean does not directly store complete payment-card information.

5. Shipping and Delivery

Orders are generally processed within 1–3 business days.

Everly Clean works with third-party fulfillment providers. Depending on the product and available inventory, orders may ship from fulfillment locations within the United States or internationally.

Estimated U.S. delivery times after processing are generally:

U.S.-fulfilled orders: approximately 3–5 business days.

Internationally fulfilled orders: approximately 10–15 business days.

Delivery times are estimates and are not guaranteed. Delays may occur because of carriers, customs, weather, holidays, high order volume, or other circumstances outside our reasonable control.

Tracking information will be provided when available.

Please review our Shipping Policy for additional information.

6. Returns and Refunds

Eligible returns may be requested within 30 days of delivery, subject to the requirements and exclusions stated in our Return and Refund Policy.

Items generally must be unused, in their original condition, and accompanied by proof of purchase.

Customers may be responsible for return shipping unless an item arrives damaged, defective, or incorrect.

Please review our Return and Refund Policy for complete details before requesting a return.

7. Damaged, Defective, or Incorrect Products

Please inspect your order after delivery.

If an item arrives damaged, defective, or incorrect, contact Everly Clean Customer Support as soon as possible at:

Email: dcorrnelius03@gmail.com
Phone: 903-506-1572

We will review the issue and determine the appropriate resolution.

8. Product Availability

Product availability may change without notice.

Because some products are supplied or fulfilled by third parties, an item may occasionally become unavailable after an order is placed.

If we are unable to fulfill an order, we may cancel the affected item and issue an appropriate refund.

9. Accuracy of Information

We make reasonable efforts to ensure information on our website is accurate and current.

Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or delivery estimates.

We reserve the right to correct errors and update information when necessary.

10. Third-Party Services

We may use third-party companies to help operate Everly Clean, including Shopify, payment processors, shipping carriers, fulfillment providers, analytics providers, and other service providers.

Your use of certain third-party services may also be subject to the policies and terms of those providers.

Links to third-party websites may be provided for convenience. Everly Clean does not control and is not responsible for the content, privacy practices, or services offered on third-party websites.

11. Intellectual Property

Unless otherwise stated, the Everly Clean website, branding, text, graphics, logos, layout, and original content are owned by or licensed to Everly Clean and are protected by applicable intellectual-property laws.

Third-party product names, trademarks, images, and other intellectual property remain the property of their respective owners.

You may not reproduce, distribute, copy, sell, or exploit website content without appropriate authorization.

12. Prohibited Uses

You may not use our website:

For unlawful purposes.
To violate applicable laws or regulations.
To infringe intellectual-property rights.
To submit false or misleading information.
To distribute malicious software or harmful code.
To interfere with website security or functionality.
To impersonate another individual or business.
To engage in fraudulent transactions or activities.

We reserve the right to restrict or terminate access when these Terms are violated.

13. Privacy

Your submission and use of personal information through our store is governed by our Privacy Policy.

Everly Clean uses Shopify and other service providers to help process orders, payments, website activity, and customer information.

Please review our Privacy Policy for more information about how personal information is collected, used, and handled.

14. Disclaimer

We make reasonable efforts to provide accurate product and service information. However, except where prohibited by law, the website and services are provided on an “as available” basis.

Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable consumer-protection laws.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Everly Clean will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products.

This section does not exclude liability that cannot legally be limited or excluded.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Everly Clean harmless from claims or losses resulting from your unlawful use of the website or your material violation of these Terms.

17. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.

18. Termination

We may suspend or terminate access to our services if these Terms are materially violated or if necessary to protect Everly Clean, our customers, or our service providers.

Obligations incurred before termination will remain enforceable where applicable.